E: info@ciaopaolo.co.uk

COVID-19 update 20/06/2


Following advice from Scottish government


We are now in a position to begin arranging face to face URGENT CARE WHERE APPROPRIATE for our patients.The date we will be able to reopen is WED 01/07/20.


Urgent care includes infection management, bleeding, trauma, oral cancer concerns.


We are limited to seeing up to a maximum of 10 patients per day.


Please allow us to manage your expectations-although our practice is open you will be referred to urgent care hubs for complex extractions or the opening up of a tooth for root canal treatment and any treatment involving an aerosol. What we may offer you is very limited and no way comparable to the normal delivery of dental care.


We have more information about virtual consultations on our website.


As you maybe aware there is an updated attendance policy in line with legislation and guidance.


There are a number of changes patients should be aware of.


1) Patients may only be seen by appointment to maintain social distancing.


2) We will ask you to fill out medical forms remotely before attending.


3) Our practice will contact you to assess your risk status and also your health as well as the health of the rest of your household..


4) Please attend alone if possible.Please arrive at your appointed time and if travelling by car wait in the car and we will call you to attend. If walking in call the intercom on arrival.We will meet you and provide you with a mask which you must wear at all times and escort you to the waiting room where you will be asked to sanitise your hands then move into the surgery when ready.Coats and jackets will be placed in a box.

Please observe cough etiquette use a tissue or sleeve and dispose of used tissue safely

Please note the toilet should not be used unless absolutely necessary.


5) Payment should be made with a contactless transaction.


6) You will be asked to carry out hand hygiene before you leave.


All dental staff will be wearing personal protective equipment in line with recommendations. There will be one patient in at a time. Reception screen is present at the desk and air filtration in operation. Some of the protective equipment is bulky and reduces our ability to communicate as easily many apologies. We will still be taking care of you as best we can!


If you have been unwell or have had a temperature or have lost your sense of taste or smell, best to delay attending for a month.


If you are a patient in a shielded group or self isolating you should remain at home.


No routine care can be provided until lockdown restrictions are eased.


Dental examinations shall follow as soon as possible.


Thank you for your continued support.


Stay safe

All at Ciao Paolo.







COVID-19 update 10/06/20


Important news regarding our practice reopening.


Dear Patient,


I wanted to update you on the situation for re opening dental practices during Covid. As you may have read practices are opening in England but in Scotland a decision on re opening will not be made until June 18 at the earliest. We will be in touch after this date with more clarity and detailed information. In the meantime please contact us for any advice. Our urgent dental care hubs remain the access point for urgent dental care and you may be referred there by Paula our practice manager. Apologies for the long break in dental services but as you can appreciate our hands are tied and we will follow Scottish government guidelines at all times.


Hope you are able to enjoy the lovely weather out there.



Ciao Paolo






COVID-19 update 03/05/20


Any questions, just ask

E: info@ciaopaolo.co.uk


Ciao paolo Dental practice

454 Crow Road, Glasgow, G11 7DR

E: info@ciaopaolo.co.uk

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Paul Trevisan BDS

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